Our traditional customer journey

1. The customer has a problem or is unsure, wants change or wants to create growth.

2. Tovoy Solutions helps with a business review through the following methodology and processes regarding the maturity of:

  • Software Development
  • Software Delivery and Monitoring/Governance
  • Project Management
  • Risk Management
  • Change Management

3. Project Review

4. Business Review in specific key areas:

  • Risk Assessment
  • Resource Utilization
  • Prosci PCT (Change Management)
  • IT Solution
  • Benefit Realization
  • Root Cause Realization

5. Advice and Action for the Customer

6. Business Report

7. Additional Help:

  • Leadership
  • Resources
  • Solutions

8. Long-term Collaboration/Cooperation